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NTT DATA Helpdesk Associate Jobs 2026

Technical Troubleshooting | Noida

Posted: 16 Feb 2026
Noida (WFO)
NTT DATA Logo
Experience
1–3 Years
Qualification
Graduation
Salary
As per standards
Job ID
335524

Job Overview

NTT DATA is hiring Helpdesk Associate – Technical Troubleshooting professionals in Noida.

This role focuses on L1 technical support, customer issue resolution, and troubleshooting across Windows, hardware, and enterprise applications in a 24x7 environment.

💡 Why this role?

Opportunity to work with a global client base providing technical support. Gain exposure to IT infrastructure, enterprise applications, and professional customer handling.

Roles & Responsibilities

  • Provide L1 technical support via Phone, Email, and Chat.
  • Identify, prioritize, and resolve reported technical issues.
  • Troubleshoot MS Windows, PC hardware, MS Office, and related apps.
  • Act as a liaison between customers and infrastructure teams.
  • Document and track incidents accurately ensuring timely resolution.

Eligibility Criteria

Education

Graduation (Any Stream)

Experience

1–3 Years (Tech Support)

Shift Requirement

Must be comfortable working in 24x7 rotational shifts from the office.

How to Apply

1

Click Apply Button

Scroll down and click the orange "Apply Now" button.

2

Fill Application

You will be redirected to the NTT DATA careers portal. Complete the form.

3

Submit

Upload updated resume and submit your application.

Apply Now

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