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Data Analyst - CX Verified

Thomson Reuters Data Analyst Jobs 2026

Customer Experience (CX) | Bengaluru

Posted: 13 Feb 2026
Bengaluru (Hybrid)
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Experience
3+ Years
Qualification
Bachelor’s Degree
Salary
As per standards
Job ID
JREQ198066

Job Overview

Thomson Reuters is hiring a Data Analyst – Customer Experience (CX) in Bengaluru to support survey analytics, predictive modeling, and AI/ML-driven insights.

This role focuses on transforming customer and operational data into forward-looking insights. Ideal for professionals with strong SQL, Python, and BI skills who want to work on AI/ML-based analytics in an MNC.

💡 Why this role?

Support end-to-end CX survey operations and build predictive models. Hands-on experience with AI/ML model development and delivering actionable insights to stakeholders.

Roles & Responsibilities

  • Support CX survey deployments, data preparation, validation, and reporting.
  • Build, test, and maintain predictive and AI/ML models for customer experience.
  • Apply forecasting techniques to predict outcomes and generate actionable recommendations.
  • Create dashboards and recurring insight reports using BI tools.
  • Improve automation and data processes for enhanced CX measurement.

Eligibility Criteria

Education

Bachelor’s in Quantitative Field

Experience

3+ Years (Analytics/BI)

Key Skills

Experience building AI/ML models (hands-on) and working with customer/survey data is essential.

How to Apply

1

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2

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3

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CX Data Analyst

Thomson Reuters

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